Privacy Policy

Types of Information Collected

How We Use Your Information

We share your information with trusted third parties that perform services for our business, such as Auth0 for authentication and Stripe for payment processing, in order for these services to function properly.
They have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

In accordance with the General Data Protection Regulation (GDPR) and France's data protection law, we retain personal information for as long as it is necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

We determine the appropriate retention period for personal data based on the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, whether we can achieve those purposes through other means, and applicable legal requirements.

Upon expiration of the retention period, we will securely delete or anonymize your personal data so that it can no longer be associated with you, unless a longer retention period is required or permitted by law.

If it is possible and practical, we will inform you about these longer retention periods.
We also undertake periodic reviews of the data we hold, and where there is no longer a customer, legal, or business need for us to hold it, we will either delete or anonymize it.

If direct deletion is not possible due to the nature of our storage systems, we will put in place appropriate measures to prevent any further processing or use of the data until deletion can be achieved.

Your rights under the GDPR are paramount, and as such, you have the right to request deletion of your personal data.
Should you wish to invoke this right, please contact us, and we will act on your request promptly and in accordance with the GDPR and other applicable laws.

We take data security seriously and and the adoption of high-caliber security measures is non-negotiable.

A secure authentication system stands as the first line of defense in protecting sensitive information from unauthorized access.

By integrating sophisticated identity verification mechanisms such as multi-factor authentication (MFA), Single Sign-On (SSO), and adaptive authentication, we significantly enhance our security posture.

By utilizing a security framework that prioritizes data integrity and confidentiality, users benefit from a fortified barrier against cyber-attacks, creating a trusted environment for handling sensitive data.

Ou third party vendor adhere to rigorous industry standards and possess certifications such as ISO 27001, SOC 2 Type II, and help us being GDPR compliant, ensuring it meets global security benchmarks.

You have rights under data protection laws to request access, correction, deletion, or transfer of your personal data, as well as the right to object to certain processing and to withdraw your consent.

Below is an outline of your data protection rights:
• The Right to Access: You have the right to request copies of your personal data that we hold.
• The Right to Rectification: If you believe that any information we are holding on you is incorrect or incomplete, you have the right to request that we correct such information.
• The Right to Erasure: Under certain conditions, you have the right to request that we erase your personal data.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Please note that this summary does not encompass all aspects of your data protection rights under French law and the GDPR. For more detailed information, you may consult the CNIL (Commission Nationale de l'Informatique et des Libertés) guidelines and other legal texts applicable in France.

In utilizing services such as OpenAI APIs, Auth0 for authentication, and Stripe for payment processing, we ensure that all third parties are compliant with GDPR and safeguard your data accordingly. OpenAI, Auth0, and Stripe have their privacy policies that uphold the same standards of data protection.

Should you wish to exercise any of these rights, please contact us at our designated support channels. We will respond to your request within one month. Be aware that for security reasons, we may require specific information from you to help us confirm your identity before processing any request related to your personal data.

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
It is important for you to review the policy periodically to stay informed about how we are protecting your information.

Any modifications will be effective immediately upon posting of the updated Privacy Policy on this page. We will take appropriate measures to notify you of any significant changes, either through the contact information you have provided us or by placing a prominent notice on our platform.

Your continued use of our services after such modifications will constitute your acknowledgement of the modified Privacy Policy and agreement to abide and be bound by the updated terms.

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights related to personal information, please do not hesitate to reach out to us.
We are committed to addressing your queries and providing the necessary assistance.

You can contact us through our contact form, or by mailing us at our physical address (listed on our website’s Terms of service section). We will ensure that your issues are handled promptly and efficiently. Your feedback is invaluable to us in our continuous efforts to improve our services and protect your privacy.